Guest Services Specialist

UW Health • Madison, WI

3d • $19 - $22 • Onsite

About The Position

The Guest Services Specialist serves as the first point of contact for general information for patients, visitors, and staff, helping provide a remarkable patient and family experience. The role warmly greets patients, visitors, and staff to create a welcoming environment. This is a full-time position at Eastpark Medical Center. Scheduled hours are Monday through Friday from 11:30 AM to 8:00 PM and may vary based on departmental operational needs.

Requirements

• High school diploma or equivalent.
• Six months of customer service, administrative support, retail, or related experience.

Responsibilities

• Serve as the first point of contact for general information for patients, visitors, and staff.
• Help provide a remarkable patient and family experience.
• Warmly greet patients, visitors, and staff to create a welcoming environment.

Benefits

• Health and dental insurance.
• Paid time off.
• Retirement plans.
• Options for a variety of schedules and shifts that offer flexibility and work-life balance.
• Access to UW Health’s Wellness Options at Work, supporting employee and family well-being.
• Tuition reimbursement for coursework associated with career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED