Guest Services Officer - Grand Central Mall

Cafaro•vienna, WV

10d

About The Position

Cafaro is seeking dedicated part-time Guest Services Officers to enhance security operations at Grand Central Mall. The officer is responsible for the safety and security of the facility, including its staff, tenants, and guests, while providing a high level of customer service to clients and patrons. Duties include securing the premises and personnel by patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and preparing and submitting detailed daily documentation. Cafaro describes its workplace as a team and family environment where employees work alongside team members toward shared goals. The company is a privately controlled, family-owned business focused on managing and improving its commercial real estate and investment portfolios. It emphasizes fairness, respect, recognition, accountability, personal growth, loyalty, pride, dedication, and integrity, and provides equal employment opportunity to employees and applicants.

Requirements

Effective written and verbal communication skills.
High school diploma or GED equivalency.
Valid driver’s license.
Clean criminal background and ability to pass a drug screen.
Ability to stand and walk for extended periods.

Nice To Haves

Prior experience in security, law enforcement, or the military; preferred but not required.

Responsibilities

Ensure the safety and security of the facility, including staff, tenants, and guests.
Provide a high level of customer service to clients and patrons.
Secure premises and personnel by patrolling the property.
Monitor surveillance equipment.
Inspect buildings, equipment, and access points.
Prepare and submit detailed daily documentation.