Guest Services Officer - Grand Central Mall

Cafaro•Vienna, WV

11d

About The Position

Cafaro is seeking dedicated part-time Guest Services Officers to support security operations at Grand Central Mall. The role is responsible for the safety and security of the facility, including its staff, tenants, and guests, while providing a high level of customer service to clients and patrons. Duties include patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and preparing and submitting detailed daily documentation. Cafaro describes its employees as part of the Cafaro Team and Family, working together to achieve shared goals. The company is a family-owned commercial real estate business with a stated mission focused on preserving and growing its portfolios through reinvestment, and on fostering fairness, respect, recognition, accountability, and personal growth. Cafaro states that it provides equal employment opportunity to employees and applicants.

Requirements

Effective written and verbal communication skills.
Be able to stand and walk for extended periods.
High school diploma or GED equivalency.
Valid driver's license.
Clean criminal background and ability to pass a drug screen.

Nice To Haves

Prior experience in security, law enforcement, or the military is preferred but not required.

Responsibilities

Ensure the safety and security of the facility, including staff, tenants, and guests.
Provide a high level of customer service to clients and patrons.
Secure premises and personnel by patrolling the property.
Monitor surveillance equipment.
Inspect buildings, equipment, and access points.
Prepare and submit detailed daily documentation.