Guest Services Attendant

Hill Country Indoor • Bee Cave, TX

4d

About The Position

HCI Sports & Fitness is seeking a part-time Guest Services Attendant for its sports and fitness center in Bee Cave. The role helps keep the facility clean, safe, organized, and running smoothly while providing a welcoming experience for members, guests, and visitors. Duties include guest check-in, facility rounds, cleaning, equipment and event support, operational tasks, and answering inquiries. The position is suited to someone who enjoys an active, fast-paced sports and recreation environment and can work weekday evening and weekend shifts.

Requirements

• Availability to work weekday evening and weekend shifts; specific open shifts are Tuesdays and Wednesdays from 5–9 PM and Saturdays from 8 AM–2 PM.
• Enjoy working in a fast-paced sports and recreation environment.
• Take pride in keeping facilities clean, organized, and guest ready.
• Comfortable performing a variety of cleaning, facility support, and customer service responsibilities.
• Detail-oriented with exceptional verbal and written communication skills.
• Dependable, self-motivated, and able to work independently and as part of a team.
• Enthusiastic, energetic, and attentive personality.

Responsibilities

• Maintain a clean, safe, and organized sports and fitness facility.
• Provide exceptional service and a welcoming experience to members, guests, and visitors.
• Ensure members and guests are checked in and complete required waivers and passes before participating in facility activities.
• Conduct frequent facility rounds to identify and address spills, trash, safety hazards, and policy violations, while maintaining awareness of participant safety.
• Assist with setup and breakdown of sports equipment, programs, leagues, tournaments, and special events.
• Complete daily operational tasks, including opening and closing procedures; cleaning windows, floors, courts, and turf; organizing equipment; completing shift checklists; and gathering, washing, drying, and folding towels.
• Provide information about facility programs and schedules, assist with registrations, and direct visitors throughout the facility.
• Monitor visitor access and maintain awareness of facility security.
• Answer phones, respond to inquiries, and route calls or messages as needed.
• Receive and organize mail and deliveries.
• Support other department and facility needs as needed.

Benefits

• Competitive pay of $10–$14.75 per hour.
• Holiday premium pay at time and a half for designated holidays worked.
• Complimentary membership to HCI Sports & Fitness.
• Opportunities for growth and advancement.
• Fun, supportive work environment within an active, community-focused organization.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed