Guest Services Attendant

HCI SPORTS AND FITNESS LLC • Bee Cave, TX

4d • $10 - $15 • Onsite

About The Position

HCI Sports & Fitness is hiring a part-time Guest Services Attendant for its sports and fitness facility in Bee Cave. The role helps keep the facility clean, safe, organized, and operational while providing a welcoming experience for members, guests, and visitors. The position supports facility operations, sports and recreation activities, programs, and events in a fast-paced environment.

Requirements

• Availability to work weekday evening and weekend shifts; listed openings are Tuesdays and Wednesdays from 5–9 PM and Saturdays from 8 AM–2 PM.
• Enjoy working in a fast-paced sports and recreation environment.
• Take pride in keeping facilities clean, organized, and guest ready.
• Comfortable performing varied cleaning, facility support, and customer service responsibilities.
• Detail-oriented, with exceptional verbal and written communication skills.
• Dependable and self-motivated, and able to work independently and as part of a team.
• Enthusiastic, energetic, and attentive personality.

Responsibilities

• Maintain a clean, safe, and organized sports and fitness facility.
• Provide welcoming, exceptional service to members, guests, and visitors.
• Check in members and guests and ensure required waivers and passes are completed before participation.
• Conduct frequent facility rounds to identify and address spills, trash, safety hazards, and policy violations while monitoring participant safety.
• Assist with setup and breakdown of sports equipment, programs, leagues, tournaments, and special events.
• Complete daily operational tasks, including opening and closing procedures, cleaning windows, floors, courts, and turf, organizing equipment, completing shift checklists, and gathering, washing, drying, and folding towels.
• Share information about facility programs and schedules, assist with registrations, and direct visitors throughout the facility.
• Monitor visitor access and remain aware of facility security.
• Answer phones, respond to inquiries, and route calls or messages as needed.
• Receive and organize mail and deliveries.
• Support other department and facility needs as needed.

Benefits

• Holiday premium pay at time and a half for designated holidays worked.
• Complimentary membership to HCI Sports & Fitness.
• Opportunities for growth and advancement.
• Fun, supportive work environment within an active, community-focused organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed