Guest Services Attendant
About The Position
Keystone Property Management provides on-site management services to homeowner associations, individual homeowners, and resort guests across more than 50 buildings in Keystone, Colorado. The Guest Services Attendant travels throughout the resort to perform a variety of duties based on guest needs, including delivering welcome amenities, towels, coffee, and luggage; assisting guests with lockouts; and carrying out light maintenance tasks. The role offers frequent direct interaction with owners and resort guests and contributes to their vacation experience. This is a year-round, 11-month position, with full-time and part-time hours available. Starting pay is $20.00–$23.00 per hour. Housing is available.
Requirements
- At least 18 years of age.
- Strong passion for guest service.
- Strong verbal communication skills.
- General computer knowledge and comfort using smartphone apps; tasks are dispatched, managed, and completed through a mobile app.
- Valid driver's license and clean driving record.
- High school diploma or equivalent.
- Ability to lift up to 50 pounds and comfortably move in and out of a vehicle and up and down stairs.
Nice To Haves
- Experience in a service position is preferred.
- Familiarity with maintenance and building systems is a plus.
Responsibilities
- Provide exceptional service to homeowner associations, homeowners, and guests.
- Balance priorities efficiently and safely while completing duties in a timely manner.
- Interact positively with guests while performing nightly duties and deliveries.
- Work independently to complete assigned duties and communicate priorities, successes, and challenges with the broader team.
- Perform other duties as assigned.
Benefits
- Free employee ski passes and discounted lift tickets for friends and family.
- Free ski lessons.
- Employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) retirement plan.
- Employee Assistance Program.
- Training and professional development.
- Referral Program.
- For eligible full-time employees: health, medical, dental, and vision insurance plans after working 500 hours.
- Free ski passes for dependents for eligible full-time employees.
- Critical illness and accident plans for eligible full-time employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
