Guest Services Attendant (Part-Time)

Imagine Children's Museum•Everett, WA

9d•Onsite

About The Position

The Guest Services Attendant provides friendly, outstanding customer service to create an engaging and immersive visitor experience. The role interacts with guests, answers questions, provides directions around the Museum, processes payments for admissions and memberships, and supports guests and the Guest Services team. This is a part-time, onsite position in Everett, scheduled for 24 hours per week, at $20 per hour. The schedule is flexible and includes evenings until 8:30 PM for after-hours events, weekends, and holidays.

Requirements

Enthusiastic and energetic personality with an enjoyment of working with adults and children.
Flexible schedule and ability to work in an evolving environment.
Ability to work as a committed team player.
Ability to help create an environment where positive thinking and attitudes are valued and expected.
Commitment to Imagine Children’s Museum Core Values.
Availability for a flexible schedule that includes evenings, weekends, and holidays.

Nice To Haves

At least 2 years of customer service experience.
Experience working in a retail setting.
Computer skills using Word and Excel.

Responsibilities

Provide outstanding customer service to Museum visitors.
Orient guests to the Museum, answer questions, and process payments for admissions, memberships, and the Museum Store.
Promote Museum memberships and provide membership information.
Provide current information about Museum programs, events, and activities.
Interact and engage with visitors.
Prepare exhibits for opening and closing.
Maintain clean and safe exhibits and visitor areas.
Participate in special events and required staff meetings.
Work evenings and weekends, and assist with after-hours events as assigned.
Maintain a neat, professional appearance in accordance with the Employee Handbook.
Perform other duties as assigned.