Guest Service Team Member

Freddy's - Coastline•Freehold Township, NJ
•$16 - $18•Onsite

About The Position

Freddy’s Frozen Custard & Steakburgers is hiring Guest Service Team Members in Freehold, New Jersey. Team Members help create memorable guest experiences through friendly service, teamwork, and hospitality. The role includes welcoming guests, taking orders, preparing and serving Steakburgers and frozen custard, and maintaining clean service and dining areas. Paid training is provided, and previous restaurant experience is not required. Full-time and part-time opportunities are available, with flexible scheduling.

Requirements

  • Must be at least 18 years old.
  • Friendly, outgoing, and customer-focused personality.
  • Reliable and dependable work ethic.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced restaurant environment.
  • Willingness to learn, accept direction, and work as part of a team.
  • Positive attitude and ability to stay productive during busy periods.

Nice To Haves

  • Previous experience in restaurants, retail, cashiering, hospitality, or customer service.

Responsibilities

  • Welcome guests with a friendly attitude and provide exceptional customer service.
  • Take customer orders accurately and efficiently.
  • Operate the cash register and process payments.
  • Answer questions about menu items and help guests make selections.
  • Prepare and serve food and frozen custard according to Freddy's quality standards.
  • Maintain clean, organized, and welcoming dining and service areas.
  • Work with fellow Team Members to deliver fast, friendly service.
  • Follow food safety, sanitation, and restaurant procedures.
  • Help create a positive dining experience that encourages guests to return.

Benefits

  • Paid training.
  • Employee meal discounts.
  • Employee discounts.
  • Paid time off.
  • Referral program.
  • Opportunities for advancement and career development.
  • Promote-from-within culture.
  • Fun, friendly, and supportive team environment.
  • Flexible scheduling.
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