Guest Service Specialist | $17.25-$19.25/Hour + Tips
Mister Car Wash•Walla Walla, WA
•Onsite
About The Position
The Guest Service Specialist (GSS) provides customer service in a fast-paced, outdoor car-wash environment. The role involves welcoming customers, promoting car-wash products and the Unlimited Wash Club membership program, responding to customer needs, and helping ensure customers leave with clean, dry, and shiny cars. Specialists also help maintain clean, inviting, well-kept sites and work with teammates to complete tasks and achieve goals. The position offers varied, hands-on work and requires availability for varied shifts, including weekends and holidays.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Help ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Benefits
- Tips
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
