Guest Service Specialist | $17.25-$19.25/Hour + Tips
About The Position
Mister Car Wash is hiring a Guest Service Specialist (GSS) to provide exceptional customer service and help deliver the care and connection that define the customer experience. The role involves welcoming customers, selling car wash products and Unlimited Wash Club memberships, anticipating and addressing customer needs, and ensuring customers leave with a clean, dry, shiny car. GSS team members also help maintain clean, inviting, well-maintained sites and collaborate with coworkers to complete tasks and achieve goals. The position offers hands-on work in a fast-paced outdoor environment, with varied shifts that include weekends and holidays.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Love working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Benefits
- Paid time off from day one.
- Affordable medical, dental, and vision benefits.
- 401(k) match.
- Tuition reimbursement.
- Same-day pay access.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
