Guest Service Specialist | $17.50-$19.50/Hour + Tips
About The Position
Mister Car Wash is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service and support customer experiences at its car wash sites. The role involves greeting and thanking customers, promoting products and the Unlimited Wash Club membership, anticipating and addressing customer needs, and helping ensure each customer leaves with a clean, dry, shiny car. Specialists also help keep sites clean and well-maintained and work with teammates to complete tasks and achieve goals. The position offers hands-on work in a fast-paced outdoor environment with varied shifts, including weekends and holidays.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Help ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Benefits
- Paid time off from day one.
- Affordable medical, dental, and vision benefits.
- 401(k) match.
- Tuition reimbursement.
- Same-day pay.
- Industry-leading training programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
