Guest Service Specialist | $15.50-$17.50/Hour + Tips
About The Position
Mister Car Wash is seeking a Guest Service Specialist (GSS) to provide exceptional customer service and support the customer experience. The role involves welcoming customers, enthusiastically selling products and Unlimited Wash Club memberships, addressing customer needs, and helping ensure every customer leaves with a clean, dry, and shiny car. Specialists also help keep sites clean, inviting, and well-maintained and work with teammates to complete tasks and meet goals. This is hands-on work in a fast-paced outdoor environment with varied shifts, including weekends and holidays.
Requirements
- Enjoy making connections with customers and be willing to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Work collaboratively with others.
- Thrive in a fast-paced outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent, reliable, and available for varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Sell products and Unlimited Wash Club memberships with enthusiasm.
- Thank customers for choosing Mister.
- Anticipate and solve customer needs.
- Help ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Benefits
- Paid time off from day one.
- Affordable medical, dental, and vision benefits.
- 401(k) match.
- Tuition reimbursement.
- Same-day pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
