Guest Service Specialist | $17.50-$19.50/Hour + Tips
Mister Car Wash•Kennewick, WA
About The Position
The Guest Service Specialist provides friendly, energetic customer service in a fast-paced, outdoor car wash environment. The role focuses on greeting customers, promoting wash products and the Unlimited Wash Club membership, anticipating and addressing customer needs, and helping ensure each customer leaves with a clean, dry, shiny car. Specialists also help keep sites clean and well-maintained and collaborate with team members to complete tasks and achieve goals. The position offers variety and hands-on work.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent and reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
