Guest Service Specialist | $19.50-$21.50/Hour + Tips
About The Position
Mister Car Wash is hiring a Guest Service Specialist (GSS) to deliver customer service at its car wash locations. Team members represent the brand by welcoming customers, promoting products and the Unlimited Wash Club membership program, anticipating and solving customer needs, and ensuring each customer leaves with a clean, dry, shiny car. The role also involves hands-on site upkeep and working with teammates to complete tasks and achieve goals. This position suits someone who enjoys connecting with customers, selling with enthusiasm, and learning and growing in customer service, retail, or hospitality. The work is fast-paced and outdoors, with varied shifts that include weekends and holidays. Team members should be comfortable staying on their feet and lifting as needed, and be open to feedback and learning.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Benefits
- Paid time off from day one.
- Affordable medical, dental, and vision benefits.
- 401(k) match.
- Tuition reimbursement.
- Same-day pay access.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
