Guest Service Specialist - Rialto, CA

Mister Car Wash•Rialto, CA

About The Position

As a Guest Service Specialist, you welcome customers, promote Mister’s products and Unlimited Wash Club membership, and help ensure each customer leaves with a clean, dry, and shiny car. The role includes hands-on work at an outdoor car wash site, maintaining a clean and inviting location, and collaborating with teammates to complete tasks and meet goals. You should enjoy customer connections, sales, and learning in a fast-paced environment. The position requires reliable availability for varied shifts, including weekends and holidays, and the ability to remain on your feet and lift as needed.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and address customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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