Front Desk Part Time 2nd Shift
Hyatt Place Blacksburg - University•Blacksburg, VA
About The Position
The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, providing efficient, courteous, and professional assistance in front office operations. The role helps ensure guests have a memorable and enjoyable stay by delivering exceptional customer service and addressing guest inquiries and issues. The position is for a part-time second shift. Duties may adapt to meet evolving business needs. All offers are contingent on background checks, and adherence to Newport Handbook policies is required.
Requirements
- Excellent customer service skills.
- Strong communication and interpersonal abilities.
- Attention to detail and problem-solving skills.
- Ability to work in a fast-paced environment.
Nice To Haves
- Previous experience in a customer-facing role.
Responsibilities
- Check guests in and out of the property.
- Handle guest inquiries and provide information about the local area.
- Assist with resolving guest complaints and issues.
- Process payments and maintain accurate records.
- Collaborate with other team members to ensure guest satisfaction.
Benefits
- Insurance, including health, dental, and vision.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan.
- DailyPay access to earned wages.
- Special team member hotel rates for travel.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
