Guest Service Expert

Marriott•Golden, CO

About The Position

Guest Service Experts help create memorable and distinctive guest experiences through food and beverage service. They take initiative and provide a range of services, including setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. They make transactions feel like part of the guest experience. The role requires following company policies and procedures, maintaining quality and safety standards, and presenting a professional appearance and communication style. Guest Service Experts perform other reasonable job duties as requested.

Requirements

  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • Less than 1 year of related work experience is listed as a preferred qualification.
  • No supervisory experience is listed as a preferred qualification.
  • No license or certification is required.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience.

Responsibilities

  • Set tables.
  • Communicate with the kitchen.
  • Interact with and serve guests.
  • Clean work areas and supplies.
  • Follow company policies and procedures and uphold quality and workplace safety standards.
  • Maintain a professional uniform, personal appearance, and communication style.
  • Perform other reasonable job duties as requested.

Benefits

  • A wide range of benefits designed to support associates and their families, enrich wellbeing, empower careers, and spark new adventures; eligibility and options may vary by employment status, position, and location.
  • Training and development opportunities.
  • Recognition opportunities.
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