Guest Service Expert

Marriott•Dulles Town Center, VA

About The Position

Guest Service Experts create memorable dining experiences by taking initiative and providing a range of guest services. Duties may include setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. They help make transactions feel like part of the guest experience. The role requires following company policies and procedures, maintaining a safe workplace and quality standards, and presenting a professional uniform, appearance, and communication style. Guest Service Experts perform other reasonable job duties as requested.

Requirements

  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • Less than 1 year of related work experience is listed as a preferred qualification.
  • No supervisory experience is listed as a preferred qualification.
  • No license or certification is required.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience.

Responsibilities

  • Set tables.
  • Communicate with the kitchen.
  • Interact with and serve guests.
  • Clean work areas and supplies.
  • Follow company policies and procedures and help maintain a safe workplace.
  • Uphold quality standards and maintain a professional uniform, personal appearance, and communication style.
  • Perform other reasonable job duties as requested.
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