Guest Service Expert

Marriott • Cary, NC

4d

About The Position

Guest Service Experts take initiative and deliver a wide range of services to create memorable dining experiences for guests. Duties include setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. The role makes transactions feel like part of the guest experience.

The position requires creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional uniform, appearance, and communication. Other reasonable job duties may be assigned as requested.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• Less than 1 year of related work experience is preferred.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related work experience.

Responsibilities

• Set tables.
• Communicate with the kitchen.
• Interact with and serve guests.
• Clean work areas and supplies.
• Create a safe workplace and follow company policies and procedures.
• Uphold quality standards and maintain a professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED