Guest Service Expert

Marriott • Hyattsville, MD

11d • $11 - $12

About The Position

Guest Service Experts take initiative and deliver a wide range of services to create memorable, unique guest experiences. Duties may include setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. The role helps make transactions feel like part of the guest experience.

The position requires following company policies and procedures, maintaining a safe workplace and quality standards, and ensuring professional uniform, personal appearance, and communication. Guest Service Experts perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• Less than 1 year of related work experience is preferred.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related work experience.

Responsibilities

• Set tables.
• Communicate with the kitchen.
• Interact with and serve guests.
• Clean work areas and supplies.
• Follow company policies and procedures and help maintain a safe workplace.
• Uphold quality standards and maintain professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

Benefits

• Marriott offers a wide range of benefits designed to support associates and their families, enrich wellbeing, empower careers, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED