Guest Service Expert

Marriott • Philadelphia, PA

14d

About The Position

Guest Service Experts deliver a memorable dining experience by providing a wide range of services, including setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. They make transactions feel like part of the overall guest experience.

The role requires following company policies and procedures, maintaining quality standards, contributing to a safe workplace, and presenting a professional appearance and communication style. Guest Service Experts perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• Less than one year of related work experience is preferred.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than one year of related work experience.

Responsibilities

• Set tables.
• Communicate with the kitchen.
• Interact with and serve guests.
• Clean work areas and supplies.
• Follow company policies and procedures, uphold quality standards, and contribute to a safe workplace.
• Maintain a professional uniform, personal appearance, and communication style.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED