Guest Service Expert - Banquet Server

Marriott • Naples, FL

4d

About The Position

Guest Event Experts help create memorable and distinctive banquet and event experiences, ensuring events are well executed from start to finish. Duties may include setting up and breaking down materials, transporting supplies, taking orders, interacting with guests, and other event-related tasks. They make transactions feel like part of the guest experience.

The role involves following company policies and procedures, maintaining quality and safety standards, and presenting a professional uniform, appearance, and communication style. Employees are expected to perform other reasonable duties as requested. The position contributes to The Ritz-Carlton's Gold Standards and its luxury guest service experience.

Requirements

• High school diploma or G.E.D. equivalent is listed as a preferred qualification.
• Less than 1 year of related work experience is listed as a preferred qualification.
• No supervisory experience is listed as a preferred qualification.
• No license or certification is listed as a preferred qualification.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related work experience.
• No supervisory experience.
• No license or certification required.

Responsibilities

• Help ensure banquet and event functions are well executed from start to finish.
• Set up and break down event materials.
• Transport supplies.
• Take orders and interact with guests.
• Follow company policies and procedures and uphold quality and safety standards.
• Maintain a professional uniform, personal appearance, and communication style.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED