Guest Service Expert

Marriott • Wayne, PA

21h

About The Position

Guest Service Experts deliver a memorable and distinctive dining experience by providing a wide range of guest services. Duties include setting tables, communicating with the kitchen, interacting with and serving guests, and cleaning work areas and supplies. They help make transactions part of the guest experience.

The role requires creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional uniform, personal appearance, and communications. Guest Service Experts also perform other reasonable job duties as requested.

Requirements

• Preferred education: High school diploma or G.E.D. equivalent.
• Preferred related work experience: Less than 1 year.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related work experience.

Responsibilities

• Set tables.
• Communicate with the kitchen.
• Interact with and serve guests.
• Clean work areas and supplies.
• Create a safe workplace and follow company policies and procedures.
• Uphold quality standards and maintain a professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED