Guest Room Attendant

Horseshoe Bay Resort • Denver, CO

9d • Onsite

About The Position

At Crescent Hotels & Resorts, we believe exceptional hotels begin with exceptional people. We are seeking a Guest Room Attendant to join the team at one of the country's most innovative lifestyle hotels. Populus is more than a place to stay. It is a destination designed to inspire. Every guest room, hallway, and shared space plays an important role in the experience we create. As a Guest Room Attendant, you help ensure every guest arrives to a space that feels welcoming, comfortable, and thoughtfully prepared. Your attention to detail directly contributes to guest satisfaction and reinforces the high standards that define the Populus brand.

Requirements

• A positive attitude and genuine commitment to hospitality.
• Strong attention to detail and pride in maintaining beautiful, welcoming spaces.
• The ability to work independently while remaining a reliable and collaborative team member.
• Excellent guest service skills and a professional demeanor.
• The ability to manage multiple priorities while maintaining quality and efficiency.
• A commitment to safety, cleanliness, and operational excellence.
• Flexibility to work weekends, holidays, and varying schedules based on business needs.
• Physical ability to stand, walk, bend, lift, push, pull, and perform housekeeping duties throughout a shift.

Responsibilities

• Clean and service assigned guest rooms, bathrooms, hallways, and public spaces according to hotel standards.
• Prepare guest rooms by changing linens, making beds, replenishing amenities, and ensuring every detail is guest-ready.
• Maintain exceptional standards of cleanliness, organization, hygiene, and presentation throughout assigned areas.
• Identify and report maintenance concerns, safety issues, and damaged or missing items to ensure a seamless guest experience.
• Respond promptly and professionally to guest requests while maintaining privacy, confidentiality, and respect.
• Properly handle lost and found items in accordance with hotel procedures.
• Maintain housekeeping carts, equipment, linens, supplies, and guest amenities needed to support daily operations.
• Support deep-cleaning projects and other housekeeping initiatives as assigned.
• Follow all safety, sanitation, chemical handling, and security guidelines to protect guests, associates, and the environment.
• Collaborate with fellow team members to ensure operational excellence and consistent service standards throughout the hotel.

Benefits

• Competitive wages
• Comprehensive benefits for eligible associates and family members
• 401(k) program with company match for eligible associates
• Flexible scheduling opportunities
• Travel discounts at Crescent-managed properties throughout North America for you and your family
• RTD EcoPass
• Career growth opportunities with a leading hospitality management company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed