Guest Room Attendant - Oxford Suites Paso Robles

Oxford Suites & Hotels•Paso Robles, CA
•$18 - $20•Onsite

About The Position

The Guest Room Attendant is responsible for maintaining clean and attractive guest rooms at Oxford Collection hotels by properly and promptly cleaning and sanitizing assigned rooms each day. The role also involves maintaining housekeeping supplies and carts, keeping hallways and public areas clean, following safety and sanitation requirements, and promptly reporting maintenance needs. Team members are expected to provide attentive guest service, respond to requests, communicate with hotel staff, and follow company standards and procedures.

Requirements

  • Proof of eligibility to work in the United States.
  • Reliable transportation to and from work.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Reliable and consistent attendance.
  • Ability to perform frequent simple grasping, fine manipulation, and repetitive hand and arm movements.
  • Ability to occasionally lift 50 pounds and often exert up to 20 pounds of force to push, pull, carry, lift, or otherwise move objects.
  • Ability to occasionally bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces.
  • Ability to walk outside in varied weather conditions, including rain, wind, snow, and heat.
  • Ability to climb stairs indoors and outdoors, frequently lift 20 pounds, and occasionally lift up to 50 pounds.

Nice To Haves

  • High school diploma or GED.
  • Hospitality or hotel work experience.
  • Housekeeping experience.

Responsibilities

  • Thoroughly clean and restock assigned guestrooms, including preparing the housekeeping cart with guest supplies, cleaning supplies, and linens.
  • Vacuum, dust, mop, change linens, and remove trash and dirty linens.
  • Replenish bed linens, towels, and guest amenities as needed.
  • Perform deep-cleaning tasks as required.
  • Stock, maintain, and transport housekeeping supply carts daily.
  • Dispose of trash and recyclables appropriately.
  • Keep hallways, public areas, and closets neat and clean.
  • Prepare the housekeeping cart for the next day and report guest-borrowed items to the housekeeping supervisor.
  • Follow applicable food safety, sanitation, safety, and security requirements and respond appropriately to emergencies.
  • Report maintenance repairs and other maintenance issues promptly to a supervisor or General Manager.
  • Provide a high level of customer service, acknowledge and interact with guests, identify and resolve issues, and respond to special requests promptly and efficiently.
  • Maintain integrity, confidentiality, and sensitivity when working with internal and external guests.
  • Report lost and found items promptly and follow lost-and-found procedures.
  • Communicate effectively with hotel staff to support smooth service delivery.
  • Complete a daily activity log with relevant shift information for coworkers and the leadership team.
  • Follow attendance policies and maintain regular availability for scheduled shifts.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and performance-based incentives.
  • Medical, dental, and vision coverage.
  • 401(k) with profit sharing.
  • Generous paid time off.
  • Exclusive discounts at company properties.
  • Ongoing training, leadership development, and career growth opportunities.
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