Oxford Suites Bellingham - Guest Room Attendant
About The Position
The Guest Room Attendant (identified in the position summary as a Housekeeper) maintains clean and attractive guest rooms at Oxford Collection hotels by cleaning and sanitizing rooms daily, restocking supplies, and following hotel standards, sanitation requirements, and safety and security procedures. The role also involves assisting guests, reporting lost and found items and maintenance needs, communicating with hotel staff, and keeping activity logs. The position requires reliable attendance, a flexible schedule that may include evenings, weekends, and holidays, and the ability to perform physically demanding work indoors and outdoors in varying weather conditions.
Requirements
- Proof of eligibility to work in the United States.
- Reliable transportation to and from work.
- Ability to work a flexible schedule that includes evenings, weekends, and holidays.
- Reliable and consistent attendance.
- Ability to perform frequent simple grasping, fine manipulation, and repetitive hand and arm movements.
- Ability to lift 50 pounds occasionally and frequently exert up to 20 pounds of force to push, pull, carry, lift, or otherwise move objects.
- Ability to occasionally bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces.
- Ability to walk outdoors in varied weather conditions, including rain, wind, snow, and heat.
- Ability to climb stairs indoors and outdoors and frequently lift 20 pounds, with occasional lifting up to 50 pounds.
Nice To Haves
- High school diploma or GED preferred.
- Hospitality or hotel work experience preferred.
- Housekeeping experience preferred.
Responsibilities
- Thoroughly clean and restock assigned guestrooms, including preparing the housekeeping cart with guest supplies, cleaning supplies, and linens.
- Vacuum, dust, mop, change linens, and remove trash and dirty linens.
- Replace and replenish bed linens, towels, and guest amenities as needed; perform deep cleaning tasks as required.
- Stock, maintain, and transport housekeeping supply carts, and prepare the cart for the next day’s use.
- Dispose of trash and recyclables appropriately and keep hallways, public areas, and closets neat and clean.
- Report guest-borrowed items to the housekeeping supervisor.
- Follow applicable food safety, sanitation, safety, and security requirements, and be prepared to respond to emergencies.
- Promptly report maintenance repairs or issues to a supervisor or the General Manager.
- Provide attentive customer service, acknowledge and interact with guests, identify and resolve issues, and respond to special requests promptly and courteously.
- Handle guest and employee information with integrity, confidentiality, and sensitivity.
- Report and handle lost and found items according to procedures.
- Communicate effectively with hotel staff and complete a daily activity log with relevant shift information.
- Follow attendance policies and maintain regular availability for scheduled shifts.
- Perform other duties as assigned.
Benefits
- Competitive pay and performance-based incentives.
- Medical, dental, and vision coverage.
- 401(k) with profit sharing.
- Generous paid time off.
- Discounts at company properties.
- Ongoing training, leadership development, and career growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
