Guest Room Attendant | Homewood Suites by Hilton Daytona Beach Speedway-Airport

Shaner Hotels • Daytona Beach, FL

4d

About The Position

The Guest Room Attendant cleans and services assigned guest rooms according to hotel and franchise standards, maintaining quality and cleanliness. The role includes responding to guest requests and complaints, reporting maintenance deficiencies, and protecting the confidentiality and security of guest rooms. The attendant must be available for a flexible schedule that includes weekends, holidays, and varied shifts, and may be assigned additional deep-cleaning or seasonal-cleaning duties.

Requirements

• At least one year of cleaning experience.
• Ability to communicate satisfactorily with guests, management, and co-workers so they understand.
• Knowledge of proper chemical handling.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish is a plus.
• Knowledge of local activities and attractions appropriate for the clientele.

Responsibilities

• Clean and service assigned guest rooms according to category priority and hotel and franchise standards.
• Maintain established standards of cleanliness and quality throughout daily assignments.
• Handle guest complaints and requests to support guest satisfaction.
• Report maintenance deficiencies.
• Ensure the confidentiality and security of guest rooms.
• Follow house, safety, housekeeping-room, and security procedures.
• Return and restock the cart at the end of the shift.
• Complete additional deep-cleaning and seasonal-cleaning duties as scheduled.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed