Guest Room Attendant | The Daytona Autograph

SHANERDaytona Beach, FL
Onsite

About The Position

The DAYTONA Hotel, Autograph Collection, located in the heart of the ONE DAYTONA entertainment district, is seeking a Guest Room Attendant. This luxury hotel offers guests an unforgettable experience surrounded by world-class shopping, dining, entertainment, and the excitement of Daytona Beach. Situated directly adjacent to the legendary Daytona International Speedway, the hotel brings the energy and history of motorsports to life. As an Autograph Collection property, The DAYTONA Hotel delivers a one-of-a-kind hospitality experience with thoughtfully designed accommodations, upscale amenities, exceptional dining options, and memorable spaces perfect for both leisure travelers and special events. Shaner Hotels is committed to innovation, professional growth, and delivering outstanding hospitality, investing in its people and providing opportunities to build rewarding careers.

Requirements

  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.

Nice To Haves

  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, housekeeping room procedures, and security procedures.
  • Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
  • Returns and restocks cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
  • Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
  • Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
  • Ensures the confidentiality and security of all guest rooms.
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