Guest Experience Team Member
About The Position
Paul Mitchell The School St. Louis is hiring a part-time Guest Experience Team Member at its St. Louis, Missouri campus. This onsite customer service role pays $17 per hour and requires flexibility to work shifts during mornings, afternoons, evenings, and Saturdays. The team member is the first point of contact for guests who call, text, or visit the school. They help and mentor Future Professionals as they learn the systems needed to provide a smooth guest experience from check-in through check-out. The role also involves managing phone systems and cash drawers, scheduling guest appointments, and keeping the front desk positive and organized.
Requirements
- Customer service experience.
- Experience supporting and recommending products and services to guests.
- Experience maintaining organized product displays and stocked retail shelves.
- Experience handling phone systems.
- Ability to manage cash and balance cash drawers.
- Friendly personality.
- Good organization and communication skills.
- Passion for the beauty industry, honesty, and professionalism.
- Basic computer and software skills.
- Ability to stand, walk, perform repetitive motions, and spend time at a computer screen.
Responsibilities
- Serve as the first point of contact for guests who call, text, or visit the school.
- Assist and mentor Future Professionals as they learn guest-service systems and processes.
- Help ensure a smooth guest experience from check-in through check-out.
- Manage phone systems.
- Handle cash drawers.
- Schedule guest appointments.
- Maintain a positive and organized front desk environment.
Benefits
- Discounts on products and services.
- Monthly paid staff training.
- Opportunity to support student clubs and activities.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
