LEGO Discovery Centre- Guest Experience Host- Operations

LEGO Discovery Centre • Springfield, VA

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About The Position

The Guest Experience Host is part of the Operations Team at LEGOLAND Discovery Center Washington, DC. The role focuses on creating enjoyable, memorable experiences for guests by engaging with them, helping maintain safe and smooth queues, keeping public areas clean and stocked, and following attraction opening and closing procedures. Hosts are expected to bring energy and enthusiasm to guest interactions and demonstrate the company’s values.

Requirements

• A fun, dynamic, and friendly personality.
• Strong communication, listening, and interpersonal skills.
• Self-motivation and the ability to work independently or as part of a team.
• Flexibility to work days, nights, weekends, holidays, and special events.

Nice To Haves

• 6–12 months of experience in attractions, entertainment, or customer service.

Responsibilities

• Engage with guests and create fun, positive interactions.
• Help keep long lines safe, smooth, and stress-free for guests.
• Keep public areas clean, tidy, and fully stocked.
• Follow all attraction opening and closing procedures.
• Demonstrate enthusiasm and the company’s values.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Paid time off.
• Merlin Magic Pass providing free entry for the employee, family, and friends to attractions.
• Recognition and rewards programs.
• Company-matched 401(k) savings plan.
• Tuition assistance and educational reimbursement programs.
• Growth, development, and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed