Guest Experience Host: LEGOLAND Discovery Center Chicago
About The Position
The Guest Experience Host helps create memorable experiences for guests at LEGOLAND Discovery Center Chicago. The role welcomes guests with energy and enthusiasm, engages with families and LEGO fans, helps manage attractions and queues, maintains clean and guest-ready public areas, and supports opening, closing, and daily operating procedures. Hosts work with a team in a fun, fast-paced environment where each day is different. The position is suited to an energetic, friendly, guest-focused person who can work independently and collaboratively. Scheduling flexibility is required for days, nights, weekends, holidays, and special events. Pay is USD $15.91 per hour.
Requirements
- Fun, dynamic, and friendly personality.
- Strong communication, listening, and interpersonal skills.
- Self-motivated and able to work independently or as part of a team.
- Flexible availability to work days, nights, weekends, holidays, and special events.
Nice To Haves
- 6–12 months of experience in attractions, entertainment, or customer service.
Responsibilities
- Welcome guests with energy and enthusiasm and bring Merlin's values to life in guest interactions.
- Engage with guests and create memorable experiences throughout the attraction.
- Help manage attractions and queues to improve the guest experience.
- Keep public areas clean, organized, stocked, and ready for guests.
- Support opening and closing procedures and help daily operations run smoothly.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Paid time off.
- Free entry for the employee, family, and friends to Merlin attractions through the Merlin Magic Pass.
- Recognition programs and rewards.
- Company-matched 401(k) retirement plan.
- Tuition assistance and reimbursement programs.
- Growth, development, and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
