About The Position

The Guest Experience Host works at LEGOLAND Discovery Center Michigan to create memorable visits for families and other guests. The role provides friendly, engaging customer service, supports attraction operations, and helps ensure guests have a safe and enjoyable experience. Hosts answer questions, give directions, manage guest flow, maintain clean and welcoming public spaces, keep areas stocked, and assist with opening, closing, and other daily operational tasks. This is a part-time role in a fun, fast-paced attraction environment.

Requirements

  • Love working with people and bring positive energy.
  • Thrive in a fast-paced environment and enjoy working as part of a team.
  • Have a fun, dynamic, and friendly personality.
  • Have strong communication, listening, and interpersonal skills.
  • Be self-motivated and able to work independently or with a team.
  • Be able to work days, nights, weekends, holidays, and special events.

Nice To Haves

  • Six to twelve months of experience in attractions, entertainment, or customer service.

Responsibilities

  • Welcome guests and provide friendly service to make each visit memorable.
  • Interact with families and guests throughout the attraction to create special moments.
  • Support attraction operations and help guests enjoy a safe, exciting experience.
  • Answer questions, provide directions, and bring positive energy to guest interactions.
  • Help manage guest flow and keep lines moving safely and smoothly.
  • Maintain clean, organized, and guest-ready spaces throughout the attraction.
  • Keep public areas stocked and welcoming.
  • Assist with opening, closing, and other daily operational tasks.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Paid time off.
  • Merlin Magic Pass providing free entry for the employee, family, and friends to attractions.
  • Recognition and rewards programs.
  • Company-matched 401(k) retirement plan.
  • Tuition assistance and reimbursement programs.
  • Growth, development, and advancement opportunities.
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