LEGOLAND Discovery Center Bay Area- Guest Experience Host
LEGOLAND Discovery Centre•Milpitas, CA
About The Position
The Guest Experience Host’s primary role is to provide excellent customer service to all guests entering the attraction and share information about the products the attraction offers through positive guest interactions. The role seeks exceptional guest interaction at every opportunity and may be assigned to Admissions, Retail, Guest Experience, or Food and Beverage (Café). The collective goal is to help every guest enjoy a magical, memorable, world-class experience while team members embrace and exhibit the company’s values, known collectively as The Merlin Way.
Requirements
- Demonstrate a passion for excellent guest service.
- Have working knowledge of all exhibits to provide proper and correct information.
- Be guest-focused and provide exemplary customer service.
Responsibilities
- Provide excellent customer service and exemplary guest interactions.
- Share knowledge about the attraction’s products and exhibits with guests.
- Operate the rides.
- Usher and guide guests through the attraction.
- Guide guests in creating imaginative LEGO creations.
- Teach children the importance of play.
- Interact with guests as a Costume Character or Character Assistant.
- Perform other duties and responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
