Temp Guest Experience Coordinator & Admin Assistance

Pacsun Careers•Anaheim, CA

10d•Onsite

About The Position

The Guest Experience Coordinator & Admin Assistance manages front desk operations and provides administrative support to the Executive Team and the organization. Responsibilities include handling calls and visitor arrivals, responding to company inquiries, supporting HR and other departments with administrative tasks, tracking sample deliveries, and following building-access security protocols. The role also supports executive and organizational needs by managing calendars, coordinating meetings, corporate events, and travel. It is a full-time position in a professional office environment, with occasional evening or weekend work possible during high-volume periods.

Requirements

At least 2 years of experience as a receptionist, executive assistant, or administrative assistant.
High school graduate.
Experience working in a high-volume, fast-paced corporate environment.
Professionalism and customer-service skills.
Telephone, verbal communication, listening, organization, and information-sharing skills.
Ability to be resourceful and proactive in addressing issues.
Ability to multitask and meet deadlines.
Proficiency with Microsoft Word and Excel.
Ability to work on a computer and mobile phone for multiple hours, with frequent interruptions.
Ability to travel between building floors by elevator or stairwell to attend meetings and engage with associates.

Responsibilities

Deliver professional, welcoming customer service to internal associates and external vendors and partners.
Open and close the front lobby at 8:00 a.m. PT and 5:00 p.m. PT, Monday through Friday, except on company-designated closure days.
Answer, screen, and direct incoming calls and provide basic information.
Greet and assist visitors, notify appropriate team members of arrivals, and follow building-access security protocols, including creating visitor badges in compliance with C-TPAT guidelines.
Manage conference-room scheduling.
Assist executive assistants with executive calendar management, meeting coordination, vendor management, and travel.
Receive, log, and track vendor-delivered samples and promptly notify the appropriate buyers.
Support incoming and outgoing mailroom deliveries.
Coordinate onsite amenities, including collecting car-wash payments, managing car-key distribution, and overseeing other convenience items as applicable.
Provide administrative support in UKG, including password resets, updating associate photos, and managing company email updates for new hires.
Support internal meetings and event logistics.
Perform additional administrative duties and special assignments as requested.
Operate with a high level of conduct, integrity, and confidentiality.
Develop and nurture cross-functional partnerships and support a culture of transparency, collaboration, and accountability.
Represent Pacsun in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, lead company culture, norms, and conduct, balancing a strong management presence with approachability and encouraging associate feedback and interaction.