About The Position

Guest Environment Experts perform a range of housekeeping functions to maintain the appearance and cleanliness of the whole hotel and help create a memorable guest experience. Duties may include delivering guest requests, stocking carts, and cleaning rooms and public spaces, as well as other similar responsibilities. They are empowered to move about their work area and take action as needed. The role requires following company policies and procedures, maintaining confidentiality and quality standards, supporting a safe workplace, and presenting oneself and communicating professionally. Other reasonable job duties may be assigned.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean rooms and public spaces.
  • Help create a great guest experience through clean, well-maintained hotel spaces.
  • Follow company policies and procedures, maintain confidentiality and quality standards, and contribute to a safe workplace.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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