Guest Environment Expert

Marriott•Charlotte, NC

About The Position

Guest Environment Experts perform a range of housekeeping functions and maintain the appearance and cleanliness of the entire hotel to help create a memorable guest experience. Responsibilities may include delivering guest requests, stocking carts, cleaning guest rooms and public spaces, and performing similar duties. The role requires a hands-on approach and the ability to move throughout the work area as needed. Employees are expected to help ensure a safe workplace, follow company policies and procedures, maintain confidentiality and quality standards, and present themselves and communicate professionally. They may perform other reasonable job duties as requested. Marriott International is an equal opportunity employer committed to welcoming all and valuing associates’ diverse backgrounds and experiences. Courtyard seeks achievers who are passionate about exceptional guest service, enjoy working as part of a small, ambitious team, and are interested in continuous learning and improvement.

Requirements

  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Professional personal appearance and communication.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Help ensure a safe workplace and follow company policies and procedures.
  • Maintain confidentiality and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication.
  • Perform other reasonable job duties as requested.
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