Guest Environment Expert

Marriott•Providence, RI

About The Position

Guest Environment Experts perform a range of housekeeping functions and help maintain the appearance and cleanliness of the entire hotel. Their work supports a memorable guest experience and may include delivering guest requests, stocking carts, cleaning rooms and public spaces, and carrying out similar duties. Experts are empowered to move throughout their work area and respond to what needs to be done. The role requires following company policies and procedures, maintaining confidentiality and quality standards, contributing to a safe workplace, and maintaining professional uniform, appearance, and communications. Employees must be able to remain on their feet and move around for extended periods, and take a hands-on approach to their work. Other reasonable duties may be assigned. Marriott International describes itself as an equal opportunity employer committed to welcoming all, valuing associates’ backgrounds, and providing access to opportunity. Aloft Hotels presents itself as a modern, personality-driven setting focused on guest connections with other people and the surrounding area.

Requirements

  • Able to stand, sit, or walk for extended periods.
  • Able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Follow company policies and procedures, maintain confidentiality, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean rooms and public spaces.
  • Follow company policies and procedures.
  • Maintain confidentiality and uphold quality standards.
  • Help ensure a safe workplace.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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