Guest Environment Expert

Marriott • Fernandina Beach, FL

12d

About The Position

Guest Environment Experts perform a range of housekeeping functions and are responsible for maintaining the appearance and cleanliness of the entire hotel. They help create a memorable guest experience by responding to guest requests, stocking carts, cleaning guest rooms and public spaces, and completing other related duties. The role requires a hands-on approach and the ability to move around the work area to address needs as they arise.

All associates are expected to help ensure a safe workplace, follow company policies and procedures, maintain confidentiality, uphold quality standards, and present themselves and communicate professionally. Guest Environment Experts are expected to learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values. Other reasonable job duties may be assigned.

Requirements

• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Professional appearance and communication.

Responsibilities

• Maintain the appearance and cleanliness of the whole hotel.
• Deliver guest requests.
• Stock carts.
• Clean rooms and public spaces.
• Help ensure a safe workplace and follow company policies and procedures.
• Maintain confidentiality and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communications.
• Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed