Guest Environment Expert

Marriott•Boston, MA
•$31 - $33

About The Position

Guest Environment Experts perform a range of housekeeping functions and help maintain the appearance and cleanliness of the entire hotel. They move throughout their work area to handle guest requests, stock carts, clean guest rooms and public spaces, and complete similar duties that help create a memorable guest experience. The role requires a hands-on approach and flexibility to perform other reasonable job duties as requested. Employees are expected to help ensure a safe workplace, follow company policies and procedures, maintain confidentiality and quality standards, and communicate and present themselves professionally, including wearing the required uniform. The position involves extended periods of standing, sitting, or walking and handling objects weighing up to 50 pounds without assistance. Marriott International describes itself as an equal opportunity employer committed to welcoming associates, valuing diverse backgrounds, and preventing discrimination on protected bases. JW Marriott is part of Marriott International’s luxury portfolio and promotes associate well-being, camaraderie, and opportunities for training, development, and recognition.

Requirements

  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Professional personal appearance and communication.
  • Follow company policies and procedures, maintain confidentiality, and uphold quality standards.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Follow company policies and procedures, maintain confidentiality, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication.
  • Help ensure a safe workplace.
  • Perform other reasonable job duties as requested.

Benefits

  • Opportunities for training, development, and recognition.
  • A work environment focused on holistic well-being.
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