Guest Environment Expert

Marriott•Torrance, CA

About The Position

Guest Environment Experts perform a broad range of housekeeping functions and maintain the appearance and cleanliness of the entire hotel. They help create a memorable guest experience by responding to guest requests, stocking carts, cleaning rooms and public spaces, and completing other related duties. The role requires a hands-on approach and movement throughout the work area. All associates are expected to help ensure a safe workplace, follow company policies and procedures, maintain confidentiality, uphold quality standards, and maintain a professional uniform, appearance, and communication. Guest Environment Experts may be on their feet and moving around for extended periods and must be able to handle objects weighing up to 50 pounds without assistance. They may also be assigned other reasonable job duties. Marriott International is an equal opportunity employer that values associates’ backgrounds and experiences and does not discriminate on protected bases. Courtyard seeks team members who are passionate about delivering excellent guest experiences, enjoy working as part of a small, ambitious team, and are interested in continual learning and improvement.

Requirements

  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Professional appearance and communication.

Nice To Haves

  • Passion for providing an exceptional guest experience.
  • Enjoy being part of a small, ambitious team.
  • Interest in learning and continual improvement.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Help ensure a safe workplace and follow company policies and procedures.
  • Maintain confidentiality and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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