Guest Environment Expert

Marriott•Houston, TX

About The Position

Guest Environment Experts maintain the appearance and cleanliness of the whole hotel and help create memorable guest experiences. The role includes a range of housekeeping functions, such as responding to guest requests, stocking carts, and cleaning guest rooms and public spaces. Experts are empowered to move throughout their assigned space and take the actions needed to support guests and the hotel. The position also requires maintaining a safe workplace, following company policies and procedures, preserving confidentiality, upholding quality standards, and keeping a professional uniform, personal appearance, and manner of communication. Employees perform other reasonable job duties as requested.

Requirements

  • Able to stand, sit, or walk for an extended time.
  • Able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Maintain professional appearance and communications.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Help ensure hotel spaces contribute to a positive guest experience.
  • Maintain a safe workplace and follow company policies and procedures.
  • Maintain confidentiality and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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