Guest Environment Expert
About The Position
Guest Environment Experts perform a range of housekeeping functions and are responsible for maintaining the appearance and cleanliness of the entire hotel. They help create memorable guest experiences by delivering guest requests, stocking carts, cleaning rooms and public spaces, and completing similar duties. The role requires a hands-on approach and flexibility to move around the work area and take care of tasks as needed. All associates are expected to maintain a safe workplace, follow company policies and procedures, protect confidentiality, uphold quality standards, and maintain a professional uniform, appearance, and communication. Guest Environment Experts perform other reasonable duties as requested. The role supports The Ritz-Carlton’s Gold Standards and its commitment to gracious, thoughtful luxury service.
Requirements
- Ability to stand, sit, or walk for extended periods.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Professional personal appearance and communication.
Responsibilities
- Maintain the appearance and cleanliness of the whole hotel.
- Deliver guest requests.
- Stock carts.
- Clean rooms and public spaces.
- Follow company policies and procedures and maintain a safe workplace, confidentiality, and quality standards.
- Maintain a professional uniform, personal appearance, and communications.
- Perform other reasonable job duties as requested.
- Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
