Guest Environment Expert

Marriott • Cleveland, OH

1d

About The Position

Guest Environment Experts perform a range of housekeeping functions and maintain the appearance and cleanliness of the entire hotel. They help create memorable guest experiences by delivering guest requests, stocking carts, cleaning rooms and public spaces, and carrying out related duties. The role requires mobility and a hands-on approach to work, along with attention to safety, company policies and procedures, confidentiality, quality standards, and professional appearance and communication. Associates are expected to perform other reasonable job duties as requested.

The role supports The Ritz-Carlton’s luxury service standards, including its Gold Standards, Employee Promise, Credo, and Service Values. Associates are expected to deliver these standards graciously and thoughtfully each day. Marriott International describes itself as an equal opportunity employer committed to valuing associates’ backgrounds and providing access to opportunity.

Requirements

• Ability to stand, sit, or walk for an extended time.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Professional appearance and communication.
• Follow safety practices, company policies and procedures, confidentiality requirements, and quality standards.

Responsibilities

• Maintain the appearance and cleanliness of the whole hotel.
• Deliver guest requests.
• Stock carts.
• Clean guest rooms and public spaces.
• Follow safety practices, company policies and procedures, confidentiality requirements, and quality standards.
• Maintain a professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.
• Deliver The Ritz-Carlton Gold Standards graciously and thoughtfully.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed