Guest Environment Expert

Marriott•Buena Park, CA

About The Position

Guest Environment Experts perform a range of housekeeping functions and help maintain the appearance and cleanliness of the entire hotel. The role includes delivering guest requests, stocking carts, cleaning guest rooms and public spaces, and completing similar duties that help create a positive guest experience. Experts are expected to work independently within their assigned spaces and take a hands-on approach to their responsibilities. All associates are expected to help ensure a safe workplace, follow company policies and procedures, maintain confidentiality, uphold quality standards, and maintain professional uniforms, personal appearance, and communications. Other reasonable job duties may be requested.

Requirements

  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Professional personal appearance and communications.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Ensure hotel spaces contribute to a positive guest experience.
  • Follow company policies and procedures, maintain confidentiality, and uphold quality and safety standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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