Guest Environment Expert - Housemen
About The Position
Guest Environment Experts are responsible for maintaining the appearance and cleanliness of the entire hotel and helping create memorable guest experiences. Duties may include delivering guest requests, stocking carts, cleaning rooms and public spaces, and performing other housekeeping functions. The role requires a hands-on, mobile approach to work and carrying out other reasonable job duties as requested. Employees are expected to help ensure a safe workplace, follow company policies and procedures, maintain confidentiality, uphold quality standards, and keep their uniform, personal appearance, and communications professional. The position is with The Ritz-Carlton, where associates are expected to learn and exemplify the brand’s Gold Standards, including its Employee Promise, Credo, and Service Values.
Requirements
- Ability to stand, sit, or walk for extended periods.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Professional appearance and communications.
- Commitment to safety, company policies and procedures, confidentiality, and quality standards.
Responsibilities
- Maintain the appearance and cleanliness of the whole hotel.
- Deliver guest requests.
- Stock carts.
- Clean rooms and public spaces.
- Follow company policies and procedures, maintain confidentiality, and uphold quality standards.
- Maintain a professional uniform, personal appearance, and communications.
- Ensure a safe workplace and perform other reasonable job duties as requested.
- Learn and exemplify The Ritz-Carlton’s Gold Standards, including its Employee Promise, Credo, and Service Values.
Benefits
- A wide range of benefits designed to support employees and their families, wellbeing, careers, and personal interests; eligibility and options may vary by employment status, position, and location.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
