Guest Environment Expert

Marriott•Mesa, AZ

About The Position

Guest Environment Experts perform a range of housekeeping functions and maintain the appearance and cleanliness of the entire hotel. They help create a memorable guest experience by responding to guest requests, stocking carts, cleaning guest rooms and public spaces, and completing other related duties. The role involves moving around the hotel and taking a hands-on approach to work. Employees are expected to help maintain a safe workplace, follow company policies and procedures, protect confidentiality, uphold quality standards, and maintain a professional uniform, appearance, and communication. They may also perform other reasonable duties as requested. Four Points by Sheraton describes its team as welcoming, supportive, and focused on providing guests with what they need in a friendly, genuine, and approachable environment. The position is with a Marriott International brand, which states its commitment to equal opportunity and a workplace that values associates’ diverse backgrounds and experiences.

Requirements

  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Follow company policies and procedures, maintain confidentiality, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Help ensure a safe workplace, follow company policies and procedures, maintain confidentiality, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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