About The Position
Telnyx is an industry leader in global connectivity, building the future of seamless interconnection. We are a financially stable and profitable company driven by a desire to transform and modernize antiquated systems, automate manual processes, and solve real-world problems through innovative connectivity solutions. We are seeking passionate individuals to contribute to an industry-shaping company while growing their own skills and careers. The RevOps team owns the systems layer, operations, and automation that supports Telnyx's growth engine. Historically, this involved administering GTM tools like Salesforce, marketing automation, enrichment vendors, routing, campaign workflows, reporting, and vendor integrations. However, Telnyx is increasingly building AI agents and automation that interact directly with the GTM stack. The systems team must now support both human-facing workflows and bot-facing infrastructure, ensuring clean data, reliable integrations, durable automations, documented processes, and scalable operating patterns. This role is a builder-operator position focused on owning and improving the operating layer behind Telnyx's revenue engine. You will identify recurring friction, stabilize workflows, document system operations, and convert repeated manual work into scalable automation. You will collaborate across RevOps, Sales, Marketing, Customer Success, Finance, and Engineering to maintain GTM stack reliability and guide the transition from vendor-heavy, manual workflows to owned systems and AI-powered automation. This role is ideal for individuals with deep experience in GTM systems, an understanding of revenue team operations, and the technical ability to connect systems, debug workflows, and partner with engineers.
Requirements
- 4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Marketing Operations, GTM Engineering, or a closely related technical operations role
- Strong hands-on experience with Salesforce and adjacent GTM systems such as Marketo, Salesloft/Outreach, enrichment tools, routing tools, Zapier/workflow automation, or similar platforms
- Experience debugging integrations, field sync issues, routing problems, campaign workflow failures, and broken handoffs
- Comfort working with APIs, webhooks, automation tools, data flows, and technical documentation
- Ability to distinguish between a one-off admin request and a repeated workflow that should become a system or automation
- Strong process design and documentation habits
- Clear communication with both technical and non-technical stakeholders
- Ability to operate independently in ambiguous, fast-moving environments
Nice To Haves
- Experience supporting AI-assisted workflows, agent-driven processes, or LLM-enabled GTM operations
- Experience with marketing attribution, campaign operations, lead enrichment, or sales engagement workflows
- Familiarity with Python, SQL, or lightweight scripting for automation/debugging
- Experience replacing brittle vendor glue with owned workflows or more durable automation patterns
- Experience in a high-growth B2B SaaS or infrastructure company
Responsibilities
- Own day-to-day GTM systems operations across tools like Salesforce, marketing automation, sales engagement, enrichment, routing, and workflow automation
- Triage incoming GTM systems requests and determine whether they are one-off fixes, process gaps, or automation opportunities
- Manage and improve workflows across lead routing, campaign operations, enrichment, handoffs, vendor integrations, onboarding/offboarding, and admin processes
- Keep GTM systems integrated and healthy so downstream workflows, reporting, and AI agents can rely on clean data and predictable behavior
- Document recurring workflows, system ownership, vendor processes, escalation paths, and known failure modes
- Partner with Sales, Marketing, Customer Success, Finance, RevOps, and Engineering to translate operational pain points into clear systems requirements
- Identify brittle manual or Zapier-style workflows and help convert them into more durable automation
- Support the transition from human-facing GTM tools to bot-facing systems that AI agents can safely interact with
- Help define intake, prioritization, and launch standards for GTM systems work
- Own vendor/tooling coordination where needed, including renewals, evaluations, access, and operational handoffs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
