GTM Systems Administrator

CompanyCam

1d•$90,000 - $100,000•Remote

About The Position

CompanyCam is seeking a GTM Systems Administrator to manage and optimize the systems that power their go-to-market (GTM) organization. This role requires strong Salesforce administration experience and involves keeping systems running smoothly, supporting users, and transforming data into insights. The administrator will be responsible for the day-to-day health of core GTM platforms, including configuration, troubleshooting, and improvement, while collaborating with Sales, Marketing, Customer Success, and Revenue Operations to ensure systems align with business processes. The focus will be on system reliability, data integrity, and user enablement to support company growth.

Requirements

Proficiency in CRM systems (e.g., Salesforce), data analysis tools, and reporting software
Strong analytical skills, with the ability to turn system data into actionable insights
Excellent written and verbal communication skills, with the ability to work cross-functionally across technical and non-technical stakeholders
Strong problem-solving ability, with experience troubleshooting and resolving technical issues efficiently
Experience with project management methodologies and tools
Strong teamwork and collaboration skills in a team-oriented environment

Nice To Haves

Salesforce Administrator certification or similar
Advanced degree (e.g., Master's) or specialized training in systems administration
Experience supporting SaaS go-to-market organizations

Responsibilities

Administer and maintain core GTM systems (CRM, marketing automation, sales engagement tools) to ensure high availability, performance, and scalability
Execute system updates, configurations, and enhancements to meet evolving business needs and improve user experience
Proactively identify, troubleshoot, and resolve system issues to minimize disruptions and ensure operational continuity
Maintain data integrity and governance across GTM platforms, ensuring accurate, consistent, and timely data for stakeholders
Develop and refine reports, dashboards, and data exports to support strategic decision-making and performance tracking
Collaborate with RevOps and analytics teams to surface actionable insights from system data
Serve as the primary point of contact for user support, resolving technical issues and fielding system-related inquiries
Create and deliver onboarding and training materials to ensure users are proficient with GTM systems and aligned on best practices
Gather user feedback to continuously improve system usability and adoption
Partner with Sales, Marketing, Customer Success, and RevOps to ensure GTM systems align with business goals and workflows
Contribute to roadmap planning by providing technical insight on system capabilities and recommending improvements
Stay informed on industry trends and emerging technologies to support GTM innovation