GTM Strategy & Operations
About The Position
The GTM Strategy & Operations role is part of Harvey’s Revenue Operations team and focuses on overlay organizations, including Customer Success, Legal Engineering, and adjacent post-sale teams. The role acts as a strategic and operational partner to overlay leaders, helping them shape strategy, improve execution, and prioritize high-impact work across the customer lifecycle. The position partners with overlay leaders, drives cross-functional initiatives, and establishes operating rhythms that keep overlay organizations aligned with core Sales. It offers the opportunity to influence customer-facing decisions, contribute to the development of overlay organizations, and help define effective practices for Harvey’s go-to-market engine.
Requirements
- At least 4 years of experience in Revenue Operations, GTM Strategy & Operations, consulting, or finance.
- Ability to build trusted relationships, navigate different working styles, and influence without direct authority.
- Strong cross-functional collaboration skills and the ability to bring teams together around shared goals and clear operating plans.
- Comfort with structured problem-solving and making recommendations in ambiguous or undefined areas with imperfect or incomplete inputs.
- Bias toward action and ownership, including the ability to drive initiatives from 0 to 1 and iterate based on stakeholder feedback.
- Clear written and verbal communication skills, including the ability to frame trade-offs, explain rationale, and align leaders around decisions.
Nice To Haves
- A combination of GTM Strategy & Operations experience in a high-growth B2B or SaaS environment and experience in investment banking, private equity, venture capital, strategy or management consulting, or another highly analytical role.
Responsibilities
- Partner with overlay GTM leaders, including Customer Success and Legal Engineering, to shape strategy, refine processes, and optimize execution.
- Help establish and evolve the strategic and operational foundations through which overlay teams plan, execute, and measure success in support of broader GTM goals.
- Implement and run operating processes and cadences, such as portfolio reviews, planning cycles, and business reviews, to support structured, repeatable growth.
- Define, scope, and drive high-priority initiatives addressing complex, high-impact problems for Customer Success and Legal Engineering, from opportunity identification through execution and follow-through.
- Work cross-functionally with Sales, Customer Success, Legal Engineering, RevOps, Finance, and Product to align goals, clarify roles between overlay and core teams, and ensure programs are implemented effectively.
- Translate qualitative and quantitative input from overlay and field stakeholders into recommendations for GTM leadership concerning strategic trade-offs, resourcing, and process improvements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
