GTM Strategy & Operations, Policy
About The Position
OpenAI is seeking a senior individual contributor to lead go-to-market (GTM) Strategy & Operations for Security & Safety in close partnership with the Policy team. The role translates policy, security, and safety considerations into GTM strategies, operating models, launch plans, and scalable execution mechanisms. It works across Product, Policy, Safety, Security, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations to understand customer and field needs, develop business recommendations, and support adoption of security- and safety-critical products and capabilities. The role requires strategic and operational judgment and the ability to work effectively on complex policy-adjacent topics. It ensures GTM plans reflect relevant policy requirements and that recurring customer and field insights inform future policy and product decisions. The position also drives priority initiatives from strategy through implementation across teams and workstreams.
Responsibilities
- Define the GTM operating model for the Security & Safety program, including ownership, decision forums, planning cadences, and escalation paths.
- Partner with Policy, Product, Security, Safety, Legal, and Data to translate policy considerations into actionable GTM guidance and operating processes.
- Develop go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement.
- Build mechanisms to capture recurring customer and field needs related to security, safety, application security, and policy implementation.
- Translate customer feedback and field requirements into recommendations for product roadmaps, policy development, enablement, and operational priorities.
- Support the operationalization of data-retention policies and related customer or deployment requirements across GTM.
- Track customer demand, implementation blockers, and market signals to refine GTM strategy and inform Policy and Product partners.
- Establish operating rhythms that improve coordination across GTM and partner functions.
- Prepare concise analyses, recommendations, and materials for senior stakeholders and executive decision-making.
- Drive priority initiatives from strategy through implementation across multiple teams and workstreams.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
